For every answer to a WHY question, follow it up with an additional, deeper “Ok, but WHY?” question. We may also think of this as the annoying toddler approach. One of the more common techniques in performing a root cause analysis is the 5 Whys approach. Below we’ll cover some of the most common and most widely useful techniques. There are a large number of techniques and strategies that we can use for root cause analysis, and this is by no means an exhaustive list. How to conduct an effective root cause analysis: techniques and methods Remember: good analysis is actionable analysis. In addition to discovering the root cause, we should strive to provide context and information that will result in an action or a decision.
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